Received: from fly.doom.ee (fly.doom.ee [194.204.49.165])
--- Original Message ---
| Subject: | Myygisuhtlemine 19.03, 26.03 Easy Logistics |
|---|---|
| Date: | Fri, 10 Mar 2008 12:32:58 +0200 (CEST) |
| From: | Rain Studio <Training. Rain studio. com> |
| To: |
EASY LOGISTICS - ABC transport managers
COMMUNICATING WITH SALES. Conflicts and Objections
19th March ( sign up )
Foolish talking, you know. Wise speaks (Chinese proverb).
Sales success is directly dependent on the wisdom of the communication. Participant a good listener, and acquire skills as a negotiator to reach a successful outcome of the sale. The theory is a practical, effective sales process, impeding the progress of solving situations.
A practical course, which includes group work, discussions, and respond to the challenges of individual sales analysis of situations.
Audience:
Sales sales staff working in the field who wants to quickly improve sales performance.
Sales staff, whose responsibilities include creating and maintaining long-term customer relationships.
Which of course is the benefit?
Learn to understand the importance of marketing communication process work
You learn to adjust the behavior of sales unpleasant situations
Skills acquired in a flexible way to manage the sales process
You know how to cope with the negative attitude of clients
State sales Locked positive interaction repertoire
Topics:
Communication factors in the sales process
Communication barriers in the sales process
Customer-oriented selling. Maintaining customer relationships.
Serving communication - Support sales activities
Good relationships with the creative process of selling
Objection and redress
Lecturer and trainer: Marika Pond, Master of Psychology / Consultant
Venue: Hotel Dzingel (Männiku tee 89, Tallinn)
Duration: 8 hours of academic
Price: 2200th - 18% + VAT (covers training, handouts, coffee breaks, lunch)
NB Discounts: 2 participants from one company, or through the website by registering -5%, -10% 3 or more participants. The two facilities, the discount is 10%.
For more information and registration:
tel: 655 6138
E-mail: education. Rain studio. com
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EASY LOGISTICS - ABC transport managers
26th March ( sign up )
This is a course for practitioners for practitioners.
The training will handle the primary requirements for transport managers, we present veondusalaseid documents, we will provide practical tips for daily work.
Target audience: anyone who is interested in acquiring the skills
and improving the transport and logistics organization.
Topics:
Of skills in the logistics industry, the general staff
What about customer service if the customer
Road transport advantages and disadvantages compared to other modes of transport
Forwarding, with the associated liabilities
Order to successfully organize the production and transport of necessary information
Organisation of special transport
Cooperation with a driver (hedging)
The TIR Convention
Agreeing with the customer payment terms (risk management)
Allowed to prohibitions and restrictions on the free movement of goods
Transport and Logistics Development Trends
Risks and responsibilities in the transport sector, the CMR Convention
Lecturers: Maret Crow, Tiina Bank
Venue: Hotel Dzingel (Männiku tee 89, Tallinn)
Duration: 8 hours of academic
Price: 2200th - 18% + VAT (covers training, handouts, coffee breaks, lunch)
NB Discounts: 2 participants from one company, or through the website by registering -5%, -10% 3 or more participants. The two facilities, the discount is 10%.
For more information and registration:



